FormDIY Terms of Service
1. The Service
FormDIY is providing an Internet service that brings ability to promote among other things: company, website, product or service with the complete form submission system.
Within the service, FormDIY provides one type of accounts: "FormDIY FREE Account" and "FormDIY PRO Account" .
2. The Customer
The form submission service is provided to registered users, hereinafter referred to as "the Customer".
On registration, the Customer is automatically subscribe to FREE account.
On registration at the service, the Customer agrees to:
(1) Fill out the sign up form
(2) Maintain and promptly update this data as current, complete and accurate
(3) Accept to Terms of Service stated herein and the FormDIY Anti-Spam Policy.
On registration at the service, the Customer agrees to act in compliance with the provisions of the Terms of Service and the FormDIY Anti-Spam Policy. On registration at the service, the Customer agrees to receive commercial information about products and services of FormDIY. The Customer is solely responsible for the content of the materials which are sent using the service provided by FormDIY. The Customer understands and agrees that FormDIY may present advertisements within the GetResponse.com website. The Customer expressly agrees that use of the service is at his or her sole risk.
3. Free Account
The use of FREE Account service is free of charge. On registration, the Customer is automatically given a FREE account, with no limits to the general provisions of these Terms of Service, the Customer accepts that the form submission system will consistently include advertisements within messages sent through the Customer's Free account. The Customer of Free account acknowledges that the functionality of the service is limited. The Customer may upgrade a FREE account to a PRO version.
4. Payments
The payment includes the fee for the subscription to a Pro account, and email Customer Support, access to special features and all applicable taxes. The recurrings will be issued on the first day after the expiration date of the subscription ("recurring date"). If the recurring is unsuccessful at that point, FormDIY will retry to complete the payment in the following days. FormDIY sends an email to the Customer, containing a payment confirmation receipt. FormDIY issues an invoice on request. FormDIY reserves at sole discretion the right to change the fees for service subscription.
5. Technical Requirements
FormDIY assures that the service will operate properly on Windows 95/98/NT/2000/Me/XP/Linux/MacOs platform with Internet Explorer 6.0, Opera 8, FireFox 1.5 or higher. The Customer realizes that the service is provided on "as is" basis.
6. Customer Support Service
For the PRO account Customers, FormDIY provides customer email support. The customer may address all questions, doubts, and report errors via email to Customer Support department at: http://www.formdiy.com/contactus.htm. The Customer should provide at least their website URL and their name. FormDIY does not investigate or take any action based on "anonymous" support requests. FormDIY assures that response shall take place within two business days after receiving a request from the Customer.
7. Complaint Procedure
The Customer accepts unconditionally that the service is distributed on "as is" basis without warranties of any kind, either expressed or implied. The Customer is requested to submit their complaint to the Customer Support Department at: http://www.formdiy.com/contactus.htm. Upon complaint, the Customer should provide at least their website URL and their name. FormDIY does not investigate or take any action based on "anonymous" complaints. The Customer Support Department will investigate the problem as soon as possible and advise the Customer how the issue will be processed. The Customer has the right to be advised about the status of processing their issue. If the problem with the service occurred, FormDIY assures to undertake all measures to solve it as soon as feasible.
8. Customer Obligations
The Customer ensures with no limits a due application of the FormDIY Anti-Spam Policy and appropriate law provisions regarding the processing of email addresses and other personal data of the prospects. Without any limitations, the Customer is particularly obliged not to send unsolicited messages ("spam") or undertake any unlawful practices. The Customer is obliged to provide accurate and true registrant contact details, and maintain such details up to date. If the Customer provides any information that is untrue, inaccurate, outdated or incomplete, or if FormDIY has reasonable grounds to suspect that such information is untrue, inaccurate, outdated or incomplete, FormDIY has the right to suspend or terminate the account and refuse any and all current or future use of the service. The Customer may not use any hardware or software intended to damage or interfere with the proper and timely functioning of the service, or to surreptitiously intercept any system, data or personal information from the GetResponse.com website and/or the service. The Customer may not take any action that imposes unreasonable or disproportionately large load on the website network or other FormDIY service infrastructure. FormDIY reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at its sole discretion. FormDIY reserves the right to refuse any and all current or future use of the service to the Customer, who intentionally or maliciously evades the obligations stated in these Terms of Service, FormDIY Anti-Spam Policy or arising from custom and other best practices of conduct on the Internet. If FormDIY finds the Customer to be spamming or using the service for any abusive or illegal practices, a warning will be issued. If FormDIY has any reason to believe that the Customer, despite the explicit warning, appears to perform or is performing such practices, then FormDIY may take appropriate actions immediately, including disabling customer's account and terminating the service, and/or reporting the Customer and the incident to proper authorities.
9. Privacy Policy
FormDIY constitutes the Privacy Policy as an inherent part of these Terms of Service. FormDIY will never use the information about the Customer nor their customers that is collected within the service to send any unsolicited messages or information nor share it with or sell to anyone else for such use, according to FormDIY Privacy Policy.
10. Anti-Spam Policy
FormDIY constitutes the FormDIY Anti-Spam Policy as an inherent part of these Terms of Service. The Customer or any third party working on behalf of the Customer shall not use the service and/or the name of the service provider, or any of the trademarks of the service provider, to spam.
11. Abusive and Illegal Practices
The Customer is not allowed to associate any content provided through the service with pornography, adult rated material, child pornography, bigotry, racism, hatred, profanity, mail fraud, or any material which may be insulting to another person or company. Furthermore, it is strictly forbidden to use the service to transmit any material that, intentionally or unintentionally, violates any applicable local, state, national or international law, or any rules or regulations promulgated hereunder. Without limiting the general prohibitions against all illegal practices, the following are expressly prohibited: (a) Use the service to harm, or attempt to harm, minors in any way (b) Use the service to transmit any material that threatens or encourages bodily harm or destruction of property (c) Use the service to transmit any material that consists of pornography, adult rated material, or child pornography (d) Use the service to make fraudulent offers to sell or buy products, items or services, or to perform any type of a financial scam, such as "pyramid schemes" (e) Add, remove or modify the identifying header information, in an attempt to deceive or mislead (f) Attempt to impersonate any person or service by using forged headers or other identifying information such as name, nickname, domain name, or email address. The use of anonymous re-mailers or nicknames does not constitute impersonation.
12. Right to Withdrawal
During 60 days, the Customer may withdraw from ordering a PRO account without penalty and/or obligation to state any reason. In order to exercise this right to withdrawal, the Customer should send an email message about the cancellation to the FormDIY Billing Department at: http://www.formdiy.com/contactus.htm. FormDIY is obliged to reimburse the total sum paid by the Customer free of charge. Such reimbursement will be carried out by FormDIY as soon as possible.
13. Copyright
All content included on the GetResponse.com website, such as text, graphics, logos, button icons, images, audio clips and software, is the property of FormDIY or its content suppliers and protected by U.S. and international copyright laws. No part of this website may be reproduced or transmitted in any form or by any means without express written cosent from the authors.
14. Termination of Service
The Customer may terminate the service at anytime. If the Customer wants to terminate the PRO account service, they are required to send a cancellation request to the FormDIY Billing Department at: http://www.formdiy.com/contactus.htm, and provide at least the website url and the email address, no later than two business days prior to the recurring date. If the Customer wishes to terminate the FREE account service, they are required to contact FormDIY Support Department. FormDIY reserves at sole discretion the right to terminate the service in the event of not receiving a due payment or a recurring payment. FormDIY reserves at sole discretion the right to instantly terminate the service in the event the Customer is found to be using FormDIY services for spam activities and other unlawful practices. FormDIY reserves at sole discretion the right to terminate the service in the event of receiving an independent verification that the Customer provided grossly inaccurate, unreliable or false registrant contact details, or failed to keep such contact details up to date.
16. Disclaimer of Warranties, Limitation of Liabilities
FormDIY DOES NOT WARRANT FOR THE WEBSITE AND THE SERVICE IT IS PROVIDING. FormDIY DISCLAIMS ANY WARRANTY OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. THE SERVICE AND THE WEBSITE ARE DISTRIBUTED ON "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. FormDIY is not responsible for any delay or failure in performance due to Force Majeure or other occurrences that are beyond FormDIY's reasonable control. FormDIY is not responsible for short, temporary and accidental suspension of the service, as the result of circumstances which FormDIY could not foresee or suspect. The Customer recognizes that FormDIY does not own or control other networks, information and systems outside of its own network, nor is FormDIY responsible for performance or non-performance within such networks. FormDIY exercises no control over and specifically denies any responsibility for the content, information, accuracy or quality of the information and/or data passing through its network or the service provided. The use of the service is at Customer's sole risk. FormDIY is in no way responsible for the conduct of its Customers and/or the content of messages sent through the system. FormDIY is not responsible for any indirect, incidental, special, punitive or consequential damages that result from Customer's or their users' use of the service, including, without limitation, any such damage or a loss, resulting from service interruptions, delays, non-deliveries and/or misdeliveries. FormDIY shall have no liability for any damages inflicted by the Customer or any third party, as the result of the use or misuse of the service.
17. Final Provisions
FormDIY reserves the right to modify, add or delete any documents, information, graphics or other content appearing on or in connection with the GetResponse.com website, including these Terms of Service, at any time without notice. This service shall be interpreted and construed according to, and governed by, the laws of the Republic of Poland, excluding any such laws that might direct the application of the laws of another jurisdiction. The law of the Republic of Poland and Polish Court shall be the governing jurisdiction.